Hotel Surya Plaza

Worst room service, rooms. People are worst specially receptionist, they are just to take money from guest. Rooms are not clean, towels and bedsheets were smelling, no water in washrooms, lights were going on and off. The receptionist forced the guest for extra money in the late night. Overal it was the worst experience, I have ever experienced in my life. This hotel should be closed. Ging just 1 star because it is the minimum else I would have given 0 star.

By saying 3rd class is an insulting 3rd class, this hotel has lower grades than a local dharamshala, bathroom are really dirty, water leaking from all the tabs, rooms are like a dust bin, never cleaned, on top of Mr. Manoj Kumar on reception, he is really really bad for customers, he should be removed immediately if this hotel has to run their show. Overall never book this hotel.

Rooms and toilets were dirty Just because we need a room in that area so we stayed there

We booked the hotel surya plaza for 21st Feb 2019 for marriage of my daughter later did we know that we have made the most wrong decision for stay arrangement for marriage function we DO NOT RECOMMEND anyone to utilise the hotel for any purpose or function |In this competitive environment the hotel fare to made every stay arrangement most uncomfortable,unpleasant backed with cheating with the customer and the government by worst staff |The rooms that were allocated by us were absolutely filthy, unhygienic and the toilets were not cleaned and synchronised in all the four room we booked|They did not supplied neither in jugs nor package water|Beside the staff were not at all cooperative|During booking that was made few days back coffee tea making machine were to be kept in all rooms but were not provided by the hotel during the stay. We experience the same as mentioned in other reviews about this hotel|Infact they charged for every tea and water that waste be delivered although no bill and receipt were given even though we asked for it. I sincerely request trip advisor to stop promoting this hotel as people book this hotel under your credibility.

We booked this hotel as it was nearby the wedding location, However the overall experience was nightmare ||1.Rude and Irresponsible Staff ||2.Things which were committed initially was not met.||3.Dirty rooms and toilets full of hair which is totally unhygienic.||4.The hotel manager Mukesh was one of the most irresponsible and rude person I have ever witness, He crossed all the limits and was accusing us for the services which were not met.||5.This hotel is least bother about their customer and they do not give a damm if you are having a pleasant or going to hell.||6.I feel the license of this hotel should be cancelled as they are least bothered to provide the services and they have forgotten that customer is the king and we can as customer can put you off the market.||7.No discount was given for the services which was not met, I will not recommend this to anyone. Please put extra money and stay somewhere else.It will be good for your good physical and mental health.||||i rate this hotel as 0 start

I visited this hotel with my friend for business purpose, It was best experience for me in Delhi over the years. The Hotel is 15 mins drive from airport. Staff was very courteous and friendly. The location of this hotel is perfect to visit anywhere in Delhi by metro or by any other means. Food availability around this hotel best thing. You can get all kind of food at very reasonable rate. The service provided by this hotel is at nice and that too at very reasonable rate. I am staying in this hotel every time i visit Delhi .

Worst quality of service, worst kind of toiletoriea including towels and the conditions of rooms, hell. Had been there for my brothera wedding, had booked around 10 rooms, even for basic amenities like daily cleaning of room we had to pay tips and eatables to the attendants. Not at all recomended. Had no option but to give one star otherwise would have given a negate.

My family and I were booked into this hotel as it was close by to a venue of a wedding that we were attending in New Delhi. The facade of the hotel and the entrance itself is tiny and next to some shops and rather dirty and dinghy looking. The rooms were old and unkempt, the colouring and lighting of rooms was horrible and barely had any light, there were no windows and it was overall quite yucky. The toilet didn't even have a seat! It was broken and they hadn't bothered to fix it, but just left it by the side of the toilet. What's more, the hotel ran out of water as well.||The good reviews given are really misleading and it is definitely not a nice place, but rather quite a dodgy cheap dinghy hotel.