The Grand Neelam

Recently, Booked the banquet hall for farewell celebration. Everything was perfect. The food was delicious, the ambience was great, and they delivered everything as they promised.A great place for social gatherings. The GM of the hotel is very humble and co-operative.

Since they have renovated the place its nice. The rooms are good and updated. If you book through any booking app you can get it at a great price

Experience is really awful. Everything is extra charged. You will get a QR for menu, they will have limited things over there and if you order something different, as simple as juice they will tell you 100rs a glass but while billing they will charge you 175 a glass. They will give you a 20Rs bottle of water and charge you 60Rs. Coming to food, order something and get something else tadaaa surprise, but you have to pay wholeheartedly for the sake of "sorry sir". Now, keep calling people for service, for things as small as tissue paper or ice cubes. You will be kept waiting. Now, finally if you raise complaint service provider will tell you " jaao kardo viral". No doubt why aren't people coming to this place. I am not going to this place again for sure, not even recommending to others.

The GM is very cooperative and friendly, and the food is very delicious, overall the place is worth visiting.

Newly renovated, good service, cooperative staff but food not so great. Maybe bcuz they had another function. Also a bit higher on price compared to location and facilities

OMG,HOTEL was amazing, wonderful stay at this hotel,the room was so awesome very comfortable, staff behavior so friendly n very helpful. I was impressed with the awesome ambiance and good service in iris cafe .the room service wer excellent. Everything is dmnmmmm good..

Rooms are good but washroom needs to be cleaned Room service lazy Shower, flush not working need maintenance , poor house keeping

Good service. Hotel ambiance is very good and staffs are very cooperative.