OYO 37116 Hotel Singh Palace

When I reached the hotel, it took a lot of time to check-in, then when it came to payment, they charged me extra than the amount I had booked for. When I said that I can pay online through Oyo app, they refused to pay as they would not get extra payment. Then I had to pay extra and then after the payment was done, when I went to the room, I was shocked to see the condition of the room. It was a very bad room and a dirty room. I had booked an AC room but was given a non-AC, it is not as it shows, he is fooling everyone, neither the bathroom was good nor the room, the entire bedsheet was dirty, it seemed like some liquid had spilled on the entire bed. It happened, after seeing the room I immediately went to the receptionist for another room, the receptionist was also bad and ill-mannered, he was talking rudely and did not give me another room, I even asked for extra payment, still I was not given another room

It is in very crowded place with lots of traffic. There is no good parking.

Staffs are good but their response are very late and poor. Newly build hotel but poor maintenance. Rooms are smelling. Toilets and stairs are not cleaned. Sardar jee is also not resonding in a way he should very lethargic.

Not recommended for family and couples. Room n Bed sheets were nt cleaned. anyway we were not expecting 5 star hotel...bt atleast basic requirements should be well managed. If you are coming late to Hotel from marriage event please inform them....they use to shut down shutter and sleep. And it will be very difficult to make it open again... Good luck,

Dirty and unhygienic rooms and toilet full of mosquitos .This hotel's management and staff all have unprofessional attitude and behaviour. In spite of confirmed booking and full online payment, they Kept me waiting for for half hour and then ask to go for fresh up in a dirty toilet and then told that tomorrow I shall be check out forcibly as no room was available which was sorted out later on with external interference.

Nice place for small occasion, like party, meeting. So comfortable room, Ac , Non-Ac . On the prime location of Laheriasarai. You can get sancks & lunch easily. There is a good market in front of this hotel

Very bad hotel.Dirty room,no any professional staff, rude sevice by staff, no security,no battery backup, fealing fear in night , people only came for sex there for 2 to 4 hours . No any people stay there at night......... Finally very bad experience in Darbhanga.

Best Hotel in butwal. Fantastic service, comfort, family environment and foods. Will try rooms next tim