Hotel Max Inn

"Terrible Experience - Never Staying Here Again" My stay was a complete nightmare. From the moment I arrived, it was clear that customer service is not a priority. The check-in process took over an hour because the staff seemed disorganized and uninterested in helping guests. When I finally got to my room, it was filthy. There were stains on the bed sheets, hair in the bathroom sink, and a musty odor that made it hard to breathe. The air conditioning didn't work, and despite multiple complaints to the front desk, nothing was done about it. To make matters worse, the noise level was unbearable. Doors slamming, loud conversations in the hallway, and thin walls made it impossible to sleep. I even found cockroaches in the room, which was absolutely disgusting. Breakfast was another disaster. The food was cold, stale, and there were barely any options available. The dining area was dirty, and staff were unhelpful and rude when asked for assistance. This hotel was an absolute waste of money, and I wouldn't recommend it to anyone. Avoid at all costs!

I don't understand why people gave negative reviews about this hotel. I had a very comfortable stay. The staff is very cooperative and sweet. Rooms are clean. The cleaning staff responds immediately to any requirements. Location is great. It's sort of in the middle of the city. It takes 5-10 mins to reach the main market. E rickshaws are easily available. V mart is located near the hotel for any needs. It has peaceful surroundings. We did not take our car so I am not sure about the parking. But the area is very safe. Loved it!

The hotel is ideally located in the prime location of Bhagalpur. The rooms are very well maintained neat and clean and give a premium look. The food quality is awesome and service by the hotel staff is nice and very prompt. The conference hall is big and lavish. Enjoyed in swimming pool too during the stay. Moreover the charges are very reasonable. Highly recommended any going to Bhagalpur for stay or booking for marriage or other events.

The hotel is decent at the price and service is good. It's in a calm neighborhood so good for a peaceful stay for business trips. It's close to the airport and railway junction. The food is also quite good in terms of quality and quantity. Liked it!!

Best hotel. My experience with this hotel was grate specialy night staff. I received service on one call. Specially Mr Prince reception staff came himself for solving issue of Tv . I do many corporate meetings here , I recommend all my Couligue for this hotel whenever they come.

Terrible Experience - Fraud and Impolite Staff I had an absolutely dreadful experience at Maxx In Restaurant and will never return again. The restaurant staff, especially someone named "Prince", was incredibly rude and impolite from the moment we walked in. But worse than the poor service, they outright committed fraud by overcharging us on the bill! When we pointed out the math didn't add up, the manager "Prince" became argumentative and defensive instead of correcting the error. He insisted we pay the fraudulent amount. I've never experienced such blatant fraud and terrible customer service at a restaurant before. The food was mediocre at best as well. Please avoid this place at all costs unless you want to be scammed and treated horribly by their unprofessional staff like "Prince". There are plenty of better options that actually value their customers.

Main hotel building is well maintained and has good service but It has separate rooms in a cage apartment like building just behind its main building with no facilities at all only 8 car parkings allowed and road is so narrower ki u can't even keep car beside for 10 mins..... Just horrible maintenance Car parking would give u horror vibes even at noon

I visited this hotel . The quality of the food was the worst. I visited with my family on 25th October at 10 pm and the next morning each of us were suffering from food poisoning. The price was too high to fit the quality of the food. Street food is better than this hotel. If you want to stay healthy, then stay away from this hotel. The hotel should be inspected by authorities. Who's gonna pay for the treatment of my family? Please work on this.