Galesia Hotel & Resort ltd.

The hotel condition is very bad. Bed linen is old and with stains. There is mold and stains on the walls, bad smell in rooms. Bathroom was not cleaned. Hair of people who stayed there before us was lying on the floor, and by the basin. Shower was rusty, and the bath damaged. Iron was not working properly. Hairdryer was not in every room. Such rooms are not even worth the price with discount 5000-6000 taka per night. The hotel authority must take actions, renovate the hotel, and ensure a good cleaning there. Otherwise it is ridiculous to ask this money for such a poor quality.

Very friendly and helpful staff. Rooms were clean. AC worked great. Two things to know (mainly cultural differences) 1. All our rooms had a smoke smell. 2. Bed was pretty firm. But after a long day in the city I slept great there. Would definitely stay again.

Staff is super friendly and helpful Rooms need an upgrade but were clean. A/C is strong enough. Some rooms have a bad smell. Beds are good. Good location and quiet

I'm extremely disappointed with Galesia Hotel and Resort Ltd. The service was absolutely terrible. The room was not cleaned properly, and the overall cleanliness of the hotel was far below standard. It felt like basic maintenance was completely ignored, and the staff seemed indifferent to these issues. The overall experience was far from what I expected, and I certainly won't be returning. I cannot recommend this place to anyone looking for a comfortable or pleasant stay. To make matters worse, I ordered mutton biryani, and they charged me 1500 BDT for it! The quality was shocking--it looked and tasted like something worth 100 BDT at best. It was an absolute rip-off, and the staff didn't seem to care at all. The entire experience was frustrating and disappointing. I will never return to this hotel and strongly advise others to stay away if they value good service, cleanliness, and fair pricing.

Galesia is a guesthouse type hotel. It has n excellent location for the people who has business nearby as many of the buying houses and business houses have office in the vicinity. This is also a good location for the customers who prefer decent, posh and calm area for living. The price is reasonable. There are some in-house parking facility which is rare in Banani area. A restaurant is there which is mediocre. However, there are open places for casual sitting. I will say that it needs to improve its service.

Very very very unprofessional behaviour !!! Staffs are very unethical, rude, disrespectful and insolent.

Food quality was okay. Environment was good.

It was really a great experience having staying 22 nights at Galesia Hotel and resort Banani Dhaka. Entire staff were very cordial and friendly provided best service all the time. Hotel rooms were very neat and clean. Restaurant food quality was excellent specially Complementary breakfast. Overall I recommend Galesia Hotel and resort best place to stay.