OYO Hotel Grand City

The best OYO hotel I have ever been to. This place is GOLD! The staff is super friendly, very helpful and always smiling. The gentlemen at the reception, Bharath, our room attendant were such nice people to meet. Our room was very nice, spacious and perfect for three guests. The restaurant is 10/10. Food is yummy, they have traditional Assamese dishes. The hotel has a store room if you are a motor biker like us. Very roomy, covered and secure parking facility and an excellent location in Tezpur. The best feature of this hotel is their excellent staff. All of them need a raise. The way they take care of guests is gold standard. Thank you Grand city team. Keep rocking!

Prime location, booked it through OYO and i was expecting them to ask for more money, so when it did happen it was not a shock for me. Honestly i think the OYO rates are way too cheap and this entire hospitality industry is hurting. So forgetting that aside 1k for a double bed AC room is still not exorbitant. The staff are polite enough, but probably because i didn't make a fuss about the extra money.

Great experience! They have mastered in hospitality and quality of services. The food was awesome. However, the breakfast was not upto the mark as expected. Boys were good in helping customers in almost every aspects. I will definitely recommend people to visit this hotel.

Very very poor service... Dear grand city team, Kindly update your bathoom quality of your rooms, its too small and couldn't be highgenic. 1500 for these room its seriously worst. Update your rooms and also bathroom's. Otherwise you will shutdown your hotel business.

Discusting stay...not at all well maintained. We booked two rooms for 6 adults as it was told king size bed. But when we reached there we saw the bed were queen size. But they manage to give one big room. False information on online booking. The curtains were dirty and torn. The blankets were dirty. I would give zero rating. Worst stay

Worst experience ever, the receptionist was a young boy started demanding extra 500 rupees for my stay. He was literally taking advantage of my situation, ivisited tezpur for an interview, i didn't want to create some chaos..so i opted for paying some extra.

Book this hotel only if you are getting it at Rs 300. I spent one night with horrible bathroom experience. At first I was offered one room at the first floor in which the shower was broken. The 2nd option was at the 4th floor which I accepted this room but bathroom was such terrific. 1. No lock from inside 2. No space to keep a soap. I had to manage that keeping in a mug. 3. Broken commode 4. 100% waterlogged. I stood inside the bucket to have shower. When I tried to contact reception from the telephone I found it dead although it had worked fine the previous night when the hotel boy had used it.

I booked this hotel through MMT and paid the rate asked for but when I entered the hotel they denied providing the room saying that the amount I paid is very low and they asked me 2000 extra for the room. The room they showed me for 2000 was not worthy of paying 300 also. And most importantly the staff were so arrogant. I suggest everyone not to step in the hotel.