Hotel Park Riviera

I want to rate it 0 but no option for it. Worst hotel ever. They provide used bedsheets & pillows which stink & have stains on it but management refused to change them. Their service is too worst, delayed & horrible. The geyser doesn't work or kettle or something else doesn't work & they refuse to react upon complaint. They say breakfast is complimentary but it will only arrive after repeated requests, begging & complaints after the scheduled time. They do not have a dining. Service is worst- if you ask coffee they will give in a flask & ask us to drink from it rather providing cups. They don't have any dental or sanitary kits & this hotel stays far away from a 3-star badge. A normal clean room in village is 100 times better than this stupid hotel. And there is an old manager who's skeptical about everyone & everything - he keeps checking by intruding personal space. Such chaos is this hotel. STRONG RECOMMENDATION- PLEASE DON'T GO TO THIS HOTEL

They didn't have proper room service. Towels and toilet are very dirty Not with to consider for any ster. We stayed for 2 days but very much unhappy Bed sheets and pillow covers arrange dirty and not bothered for 2 days to change them . I feel it is time to inform corporation and government authority to take some action for such unhealthy and dirty housekiping

The experience I have got with Park Riviera management is more than worst. Kindly avoid any bookings with this hotel It would not be wrong to say that they actually committed fraud with my booking. I had booked the entire apartment 2months prior the stay and deposited advance amount as required. At the time of booking I was told that money would be refunded in case I cancel the booking and inform them in advance.However I had to cancel the booking due to some reason and had informed them more than a month in advance. But inspite of several requests through phone calls and messages they did not refund my booking. The manager personally assured me several times to refund my money but failed to do so on one pretext or the other and also refused to give the owner s number. Even after meeting the manager personally he did not refund the amount nor gave me the owner 's contact number . It is an unpleasant experience and in future also they might committ fraud with innocent client 's money so better avoid such management and hotels. This review is to make people aware of the fraud by Park Riviera.

Great service at great price Location is good and Specially Mr Haque was amazing in his hospitality

Clean and comfortable rooms for a reasonable price (executive room: 3000rps incl Breakfast). The staff was very friendly and helpful. If we stay again in Guwahati, we will come again.

Excellent staff. Impressed with quick service, humble snd polite staff. Room services were prompt.||Needs to improve on quality and variety of food. ||Mr Prabhavjeet was a super hero.||Housekeeping services were excellent and one can safely leave room for cleaning without worrying about your valuables. Very honest staff

I had a wonderful experience. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help. Will definitely recommend to my colleagues and others.. Review Between 0 - 5 Hotel- 4.5 Service - 5 Cleanliness - 5 Food Taste - 4.5 Food Quality - 5 Staff - 5 Room - 4.5

The hotel is conveniently located in Guwahati. It has good and comfortable rooms with good seating space outside. What is found wanting was the service. A lunch order took nearly 1-1/2 to 2 hours to be delivered and that too despite repeated requests. The hotel needs to improve it's services in a large way.