We had booked a room at your hotel for our parents, aged 78 and 68, as they were visiting Duliajan for a wedding. Despite having relatives in the area, we opted for a hotel stay to ensure their comfort. For over a month, we personally coordinated with the manager and specifically requested a good-quality room with a geyser facility. Before check-in, we finalized the booking at Rs. 2800 with the assurance that these requirements would be met. However, upon arrival, they were given a single-bedded room without a geyser. It was only after our relatives visited and raised concerns that the room was changed. This reflects a very casual and unprofessional approach from the management, which is highly disappointing. Such service is unacceptable, especially when dealing with elderly guests and pre-confirmed arrangements. We hope the hotel takes necessary steps to improve its service and ensure better coordination in the future.
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Lost in the Digital Dark Ages: Forget browsing the web, forget checking emails, forget even attempting to use social media. This troglodyte establishment boasts absolutely NO INTERNET. No Wi-Fi, no dial-up (gasp!), not even carrier pigeons delivering messages. Prepare to be utterly disconnected, which wouldn't be so bad if the staff...||Staff? More Like Staffed with Skeletons: The employees seem to have wandered in from a horror movie. Enthusiastic about customer service? Not a chance. Helpful? Less likely than finding a working lightbulb in my room (which, by the way, I didn't). Prepare to be treated with the indifference of a week-old sandwich.||A Monumental Money Munching Machine: The only thing bigger than my disappointment was the price tag. This hotel is a shameless wallet-vampire, sucking out your hard-earned cash for an experience that wouldn't impress a roach.||In Conclusion: A Nightmare You Can't Wake Up From
This hotel was a nightmare! They charged me a corporate rate, but then stuck me in a standard room because they didn't have any corporate rooms left. To top it all off, the room had NO Wi-Fi, the staff was useless, and there was even a lizard living there! Do yourself a favor and avoid this place! One star is still good for this hotel as per experience.
A G PALACE is best in all respects in terms of service, rooms, staff, location, food choices, comfort, value for money. I would recommend for everyone who visits Duliajan. Best wi-fi. Enjoy. Dr Kaila
Beautiful place to stay and relaxed... with a great view and location , clean rooms , friendly staff ,....i didn't expected but just wow I love it ....thank you to all the staff, especially to manager , Bhrigu Sikia .
I recently had the pleasure of staying at Hotel A G Palace Duliajan and I must say, it was an exceptional experience from start to finish. Firstly, the location of the hotel is perfect. Situated in the bypass of the Duliajan, it offers easy access to local attractions, shopping centers, and business areas. Additionally, the surrounding area is peaceful and serene, providing a relaxing atmosphere for guests. The rooms at Hotel A G Palace are spacious, well-maintained, and beautifully decorated. I was delighted to find a comfortable bed, plush pillows, and a clean bathroom upon arrival. The room amenities such as a flat-screen TV, air conditioning, and a mini-fridge added to the convenience and comfort of my stay. The hotel staff deserves special mention for their outstanding service. From the moment I checked in, I was greeted with warm smiles and a helpful attitude. The staff members were always available to assist with any queries or requests I had, and they went above and beyond to ensure my stay was enjoyable. Whether it was room service, housekeeping, or reception, everyone displayed professionalism and genuine care towards the guests. Dining at Hotel A G Palace was an absolute delight. The restaurant offers a wide range of delicious meals to cater to every taste. The breakfast buffet was particularly impressive, with a variety of options to choose from. The food was always fresh, flavorful, and served with great attention to detail. Lastly, the hotel facilities were top-notch. The complimentary Wi-Fi was fast and reliable, enabling me to stay connected and work efficiently. Additionally, the hotel also provided ample parking space and security measures, which made me feel safe and secure throughout my stay. Overall, my experience at Hotel A G Palace Duliajan was nothing short of excellent. The attention to detail, exceptional service, and luxurious amenities truly set this hotel apart. I highly recommend it to anyone looking for a 5-star experience in Duliajan.
Excellent Hotel with Excellent Services like 5 star
The best hotel in Duliajan with best amenities. Stayed here for 5 nights, newly Opened, Friendly Staff, food is delicious, rooms are neat and clean big sized rooms, proper 3 star hotel. Overall the best experience.
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