Collection O 806559 Hotel Keys Elite

Hotel rooms are clean n comfortable. Staff are good. Good location. Car parking available. Maintainance good.

The owner of the hotel is sensible and helpful, and the staff providing room service are kind and accommodating. However, there is a significant concern with the front desk staff. They are mean to customers, which could make the hotel look bad. Furthermore, the bed sheets and towels are not of good quality, and there are mosquitoes in the rooms. They should hire someone who has had basic training in the hospitality industry.

Worst receptionist they called around 10tims withe in the Span of 20minutes

Good place to stay in a decent budget hotel. There is no complimentary water bottle given. Room was good n spacious enough. Parking is so tight for car...

Too bad to stay. Thickly populated mosquitoes in the rooms . Service section is very poor. We have to carry our luggage ourselves. Eventhough lift available,not guide to us,that's why I walked Eventhough I'm having joint pains.

Rooms, ambience and facilities of the hotel were nice and more than satisfactory. Yet, lack of professionalism of the reception staff is a serious issue of concern. For instance, even after booking online (with full payment in advance), we were made to wait and change the rooms displaying lack of diligent planning by the staff.

I have booked this OYO rooms for 3 families the booking was done on OYO app and got a confirmation. when i reached the hotel 10 pm they said we have cancelled the checkin if don't not pay cash( not accepted any online payments) i said i don't have cash i have to go ATM the lady Staff member very arrogant and said we will cancel. after we paid cash and got room allocation. this is very strange experience with 3 families with kids Rooms are good but the staff is very arrogant. They should take some strong action on lady staff member.

Booked 2 rooms through OYO app during family visit. Rooms got booked, confirmation msz also came...but while check in, our rooms were allotted to some other people by the Hotel people.. we suffered because of this hotel management,and no proper response from them.. very pathetic experience from the staff.. our time wasted because of them..