OYO Varsha Grand Residence

Regrate to inform that the booked property refused to accept checkin by telling that the property has stopped online the bookings through Booking.com, OYO etc. Compelled to book the same room for Rs 1100. Don't book any properties through this app for this location. The unprofessional attitude and the frodulent motives created frustration. The location of the property is very shabby and smelling horrible. Pl think twice before booking this property.

They not provide you room they ask for more money, after complain Oyo person ask to go there by saying they had word with owner but again they denied One person can't be doing this wholeday even we got work to do they wasted my 3 hours

We were on a family road trip and reached the hotel after 2am. Oyo booked the rooms for us. The hotel guys were sleeping on the reception floor and when woken up they were very rude. No parking facility and located in an extremely narrow lane and a smelling drain, with 3-4 other similar oyo hotels around. Oyo refused to refund or rebook as they had provided a 152/- coupon on my booking!! Their customer care will put you back onto the IVR which will be a never-ending loop of clicking buttons and non-responsive people. Please avoid any Oyo hotels, especially in Guntur as we found many Oyo hotels are fraud and misleading. Went for another so-called flagship Oyo Amaravathi Residency and the building itself was not there at the map location! It was very difficult to reverse all the way to come out of the dingy lanes with 100s of 2 wheelers parked around. It was such a harassment for us when the kids were sleeping in car and finally we had to leave Guntur for Vijaywada where we got a decent hotel by Treebo.

They will demand more money, I am already booked oyo, when we are reaching hotel he demanding extra 300, this is very too much. Don't trust oyo app, Firstly when we checked in that time they were asking for an extra 300 money for entry purposes and told OYO also agree on this. When I started to speak with OYO customer care they agreed and denied 300 rupees

They are not even deserving one star , very rude behaviour from them, they will ask extra amount, according to thm they will change time , plz avoid this hotel at any cost, Suddenly they will tell upto this hour only your booking and you can leave , even it may be night also , worst and rude behaviour.

Rooms are very dirty, full of cockroach, bathroom commod was also broken. Bedsheets there are holes due to the cigarette ash and when we asked to change the room,their staffs are told there are no other rooms available. Firstly when we checked in that time they were asking for an extra 300 money for entry purposes and told OYO also agree on this. When I started to speak with OYO customer care they agreed and denied 300 rupees. They spoke with the internal team with the local language, so I am not able to understand their language. OYO service is very good, but due to the poor quality and money minded person in the hotel, OYO is getting less business. Kindly take action and stop harassing the visitors who need peace and rest.

I am highly disappointed with the staff and services of this hotel and with the cleanliness.first I booked the hotel in oyo application and then the hotel representative told me we can't provide you this with the online price and I pay a higher price at the hotel and I request them for a early check up but the scenario completely changed when I left the hotel and they ask for a very higher amount and the staffs behaviours are horrible. The rooms are not well maintained and not even hygienic to stay. Smells coming out of the bed and bathrooms and lot of cockroaches all around the room and the bed sheet are dirty. Plz do not waste your money and visit the hotel ever there are lot of other good and cheap options available in Guntur.

I was in guntur for my police physical events and the room I've chosen was near to the bus stop as well as somewhat nearby to the physical events ground ( took 10min ) Talking about the room , it was fresh , clean and had a TV. The experience was good and would recommend others to choose this lodge for stay.