OYO 26227 Sonartari Residency

wouldn't recommend it to anyone for a staycation here! the owner is too rude, doesn't know how to talk. isn't a friendly place. strictness level is too much! overall I'd like to inform others that there are better places to stay in shivamandir than here!! personally I think the owner is too selfish and only asks for extra money. bad experience here!!

Rules are very strict like a milatary camp , do not recommend this hotel to anyone not a friendly place

My aunt and uncle were staying for a night. Checked them in and the linen was dirty and asked them to change for which they said it's already done. We offered them extra money and the hotel staff were not so friendly. Not recommended. Reply to your reply... again not recommended

Incredible surroundings, peaceful atmosphere - ideal for recharging your batteries.

It's a we'll maintained hotel!! But it's quite strange that, the worker of this hotel doesnot wait behind door after knocking... Directly he enters into the room without permission.... This is my objection.... He doesn't wait... Even he hasn't come to clean room when I booked my room for two days! It's my request to the owners of this hotel that please tell something for that manner!!

Sonartari Residency located in Kadamtala district - Darjeeling. I stayed there 1 night. Hotel management is very poor, room is very dirty, pillow covers, quilt covers and bedsheets are very dirty. Wash room also very dirty. I asked the hotel staff to change but they ignored me. Yet they need to know more, they don't even know what hospitality is in the tourism industry. I had a terrible night. Talking about hospitality, I will give only 1 star. all together

Good: 1. Located at a crowded place, so location wise this place is a gem. 2. Pretty good connectivity to different areas and airport. I took a early morning flight and got a tuktuk for 200 rupees with a lot of luggage. 3. Food options are available. 4. They are taking bookings over phone as well. 5. Staffs are friendly and helpful. 6. They have lift. 7. The Room was bit compact. 8. Queen size bed and hot running water. Bad: 1. I found pillows and bedsheets were not washed properly. Please find the photographs taken of the property.

RISK FOR YOUR LIFE !! ... AVOID BOOKING THIS HOTEL Unprofessional and damp rooms . No food . They sell rooms at high price compared to what they give. My 2nd Visit .... I visited again stayed for two night ( Booking on 17/08/19). There is absolutely no improvement. There is further degradation in behavior of staff and quality of rooms. Rooms do not have ventilation. You will find cockroaches all over the bed .. You will be terrified to see the cockroaches and other insects running over your body even in toilets. Rooms are stinking and damp . You will fall sick .... one of the most horrible hotel in the area. No value for money. In the event of confirmed booking this hotels turns away their guest asking them to get refunds from OYO. Hotel's standard line of response -> "We apologize for your your experience ............." NO SENSE TO APOLOGIES .... NO APOLOGIES ..JUST FOOLING CUSTOMERS Hotel is locked from outside after 10 pm . Customers inside the hotel are left at the mercy of God only. In case of fire you cant come out OR In case of any medical emergency your are trapped inside and will be left to die....