Worst experience ever.||Bad management, bad behavior from the staffs. Don't know the guest service. Poorest management policy.||I was booked by Make my trip -prepaid for a double bed room & was verified for the reservation through one of my colleague at hotel & informed for late check-in. They have confirmed the same. When I was in hotel for check-in they denied for the booking & forced me to book directly if we want to stay. The time was 01 am. I & my colleague was hopeless on that time, for the time we have booked by direct payment, we stayed at #404, horrible room & facilities. It should not be happen with anyone.||Don't booked this hotel, don't book by OYO. I have complained in MMT but till now they haven't refunded or not doing any thing else.
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Clean, comfortable, at good location. But I have seen two things which are not impressive. 1. Manager's (may be his name - Omar) behavior was very very poor but another manager was so polite. He don't know how to behave with a guest. 2. Room Price and food price is too much high.
The hotel is good, food is costly, and packed drinking water is overcharged, During asking for the water price the owner only gives excuses " you are saying water rate is high what about the airport, u pay only" just to remind. But rooms are nice , service is ok type.
One of the worst experience I ever had staying in a hotel. Bad service, room uncleaned. We had insects flying in the bathroom which was later killed but not cleaned by the staff. Staff behavior unsatisfactory. The price was high based on the time of my stay. Now the worst thing that happened with me was, my car was badly damaged by probably by some other car in the hotel parking and hotel owner, instead of taking responsibility responsibility blamed that the car must be damaged before it came to the hotel as there was no CCTV in parking. His accusations were proved wrong when CCTV footage was checked from adjacent store. But even then no discussion on the damage happened from the owner no talk of compensation. It was really bad.
Went there few days back to attend my friend's wedding.stayed one night. Room was OK but room service was pathetic.location wise good. took approx 6 min to reach station. Also bed cover and pillow cover were not clean. Parking lot was there.
Horrible experience!!! The manager, stuffs are very rude. Asked me for extra 450 RS although I have paid through the app. I have requested for the water for 3 times and he replied me, "ami ekhane hotel chalai jol bikri kori na".
Rooms are ok. Not all the utilities are available. No bins in rooms. Small rooms. Interior and inside space of the hotel is something you would not feel good
Avoid this hotel !!! We were on some emergency condition, and booked a 3-bed AC room for only one night(11 hrs.). 1) At first they charged Rs. 5500 for a room which barely costs Rs.1500, and above all, that was not even a 3-bed room. We were forced to adjust in a 2-person bed, with 2 pillows and were not even given any extra pillow or blanket or towel for other 2 persons. 2) Horrible Service !!! There were no professional staff in the whole hotel. They were running a 'hotel' with few stupid untrained boys. There were no cooperation from any staff. 3) The TV's set top box was damaged and there was no night lamp. Though AC, but the room had no window and was seriously choking. Also the room was swampy and damp, as well as, the bed and pillow covers were too dirty. 4) Water supply ran out in the morning just before we're about to leave, which caused a family member to get tradgically trapped in a suffocating bathroom for 30 mins. So, people please sleep in footpath but don't come here....seriously !! I totally mean it; avoid this one !
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