Below points we experienced at the resort. 1. There is no fan in the standard room and it is not mentioned in the online site while booking. 2. There is a queen size bed but in agoda it is mentioned as king size bed due to which we booked for a couple mentioning a child with 4 years age. We had an argument with the staff and manager and it wasted 2 hours of our valuable time. They have provided us another room but asked to pay extra amount. After arguing so much, they didnot take extra money from us while leaving. 3. Food is not good in restaurant and the breakfast in buffet is average. 4. Overall ambience is ok. 5. Manager is not at all supportive and says it's not our responsibility and asking to deal with agoda itself. Overall experience is not good as we have wasted most of our time. It spoiled our special occasion day. I suggest to call any resort and confirm before booking in online.
Welcome to Paradise
Straightforward rooms in a relaxed resort offering a restaurant & an outdoor pool.
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5/5 stars! We recently hosted our wedding functions at this resort for 5 days, and it was an unforgettable experience. The service was impeccable, food was delicious, and management was extremely helpful and accommodating. They went above and beyond to ensure our needs were met. Highly recommend! We would like to express our heartfelt gratitude for making our wedding functions truly unforgettable. Your exceptional service and understanding management made our 5-day celebration seamless and enjoyable. Thank you for your outstanding hospitality!
The stay was quite ok don't expect much from the management or activities. The moment we checked in we had very limited options to spend the day. The staff hesitated to give box cricket and rain dance post 6pm which was strange. While checking out there was no help offered to carry the suitcases from the front office. The only highlight point is the food and the restaurant staff who are humble and very kind. Thanks to Amith and Chef Rocky awesome food.
I had the worst experience at this resort. They did not provide proper hospitality, and customer satisfaction seems unimportant to them. The communication was terrible. When I mentioned the complimentary lunch that every resort provides, the reception guy said, "There is no difference between a hotel and a resort." I have paid 4000, which is totally not worth it
Worst experience ever: 1. I have booked the hotel via agoda app with early check in but after arriving at the resort, the manager whose name is Prasad started to argue that he will only be providing the early check-in if paid in extra. After a lot of correspondence he agreed to give us the check in option. 2. The manager is very rude and unprofessional, my husband has a minor injury in the resort's restaurant and so we seek for a first aid kit from the reception. Prasad the manager denied and said he doesn't have any. Upon asking to get it from somewhere nearby or from its main resort ie Woodland resort he stated he doesn't have anything to do with the resort. This caused immense discomfort and trouble because it is an arid location and there is no transport or any general store available anywhere in the locality. 3. The restaurant told to be closing by 9 and order can be placed by then. So I started to call at 8:50 restaurant to order food but as usual no one picked up till 9:03 and even when they picked, they refused to take order. Now as it is such a remote location so there was no food delivery at the time so I can't eat and had to sleep famished. 4. While ordering food from restaurant all the time they never adhere to any of the requested things like water lemon or catchup etc. 5. After staying for 7 days and paying a hefty add amount online in advance, the manager was still very rude. On the morning of checkout i went to the reception at 11 am whereas the checkout time was 12pm but as usual there was no one at reception. I waited for 5 minutes. But as it was a weekday so I had meetings and so I left to my room. The manager sent someone at 12pm and asked to evacuate the room. I called the reception and requested for 15 mins to leave as I was in meeting. Prasad started to shout on phone at me and telling me that he has let me to early check in which was some kind of favour so I should leave the second. I requested continuously but he kept shouting and denying my request. At that moment my husband and i lost our temper and went to the reception and shouted in front of everyone at him which he deserved because even after asking him to apologise for his rude and unbearable behaviour, he never did so and instead asked his people to throw us out. He is no good to be in hospitality business. We go to hotels and resorts for getting freshen up but with people like Prasad working there we can't even think of having any peaceful time. Ps there were other instances of his rude behaviour too which i am not mentioning because anyways the post is giving gist of the story.
We recently celebrated my sister's wedding at Alekhya Resorts in Hyderabad, and it was an incredible experience! The resort exceeded our expectations in so many ways, making the special day truly unforgettable. The decor was wonderful - every detail was beautifully crafted, creating an elegant yet inviting ambiance for the ceremony and reception. The food was outstanding, with a wide variety of dishes that were both delicious and beautifully presented. The accommodation was comfortable and allowed our family to relax and enjoy quality time together. The rooms were clean, spacious, and well-appointed, and the resort provided excellent amenities for everyone to enjoy. Overall, Alekhya Resorts offered us a perfect blend of luxury, comfort, and fun. We made so many memorable moments with family and friends here, and we couldn't have chosen a better venue for such a special occasion. Highly recommended for anyone planning a wedding or family gathering!
We recently hosted our college reunion of 20 friends, and most of them hailed from multiple cities. We had an amazing stay experience at Akekhya Resort. This property fulfilled our expectations viz. Luxury, Relaxation, Tranquility. Rooms were spacious, well maintained & clean. Property managers and staff are humble and cooperative. They were flexible to extend some time in a pool and restaurant that made our reunion very successful. Restaurant ambiance also met our expectations, and food was enjoyed by all of us. Landscape decoration enhanced our Soothing-Walks at night time. We were able to cherish our college days in beautiful avenues. Things can be improved, >Room services, as rooms are a little far to restaurant causing delay in catering to room. >Arrangement of digital menus (QR code base) in rooms Can have add-on service in future, > Battery-operated vehicle to pickup/drop guest from main road, i.e., aprx 2km from Resort. Overall, this property is value for money
Good maintenances and Good services, Good behaviour from management and staff, complimentary Breakfast was awesome really taste and we'll provided, it's a friendly budget resort, we had a great experience and we recommend you to visit.
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