The Kaya Group Stay

Worst experience with this stay. First when we reached there no one was there, Receptionist came after 10-15 mins. Then she took us to the room in 2 floor (No lift), after reaching there she was searching for key for 10 mins. Finally she got the key and when she opened someone else was staying there. After that she told we are not aware of it, manager is on leave. Then she told there is another hotel which is KAYA INN near by you can stay there. Once we went there, again the room was in 2nd floor and no lift as well. Room was not clean, but we didn't want to make any mess out there, so we took that room. In 2 - 3 hrs, AC started leaking in the room and room flooded with water. When I complained to the receptionist, he changed the room again. This time room was ok ok, but when we saw the bathroom really pissed off. It is very small and you can't sit properly on the toilet seat. Very very worst experience I had with this hotel. Don't ever book rooms in this hotel.

We got a quiet nice experience with the hotel & the hospitality was well kind, silent ambience, you can take a try on this place (recommended)

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