Nithyaa Grand

We had confirmed booking of 2 AC rooms by whatsapp.Now they messaged telling that a wedding party is booking and hence they are cancelling our booking. Very very bad customer service and very bad communication over phone. Never expected this kind of behaviour from a reputed hotel. Be careful when you book.They don't keep up their word

Small size hotel but had a pleasant stay for a night. The rooms were neat and the bathroom was very good with its own heater for 24hrs hot water. There were very few nitpicks with the room and can't complain much for the price range. The staff were very courteous and helpful. They checked on when we were arriving and even followed up when we were delayed. Was up and available at midnight to receive us and put in a room in a couple of minutes. Car parking can accommodate 5-6 cars and better to give the keys to the reception for efficient parking.

Cleanliness of rooms and wash rooms was fine. Apart from some hair strands in floor, room was clean. Due to no ventilation, the smell(soap odour) from wash room would be filled in room when we come from outside. AC was working fine. Wifi connectivity was also good. The staff also provided extra water bottles on request.

Had a pleasant stay at Nithya Grand hotel, Madurai. Room & bathrooms were clean with 24hrs hot water availability. Staffs were humble and friendly. Especially receptionists. Located at city with less noise. I had a nice time here, i would prefer this hotel for future visits too.

My stay at Nithyaa grand was amazing.. it is one of the best hotels in madurai. Rooms were clean and neat, and the location was more accessible. I will give full star for the staffs for their humble service,especially the staffs at the reception both were kind and helpful. Overall, it was a nice experience.

Though the receptions seems to be somewhat not up to the mark, the rooms are really clean and neat. Especially the restrooms are very neat. Staffs are also very polite and helpful. Food is not served in the hotel. But that is not a problem. Surrounding the hotel, there are a lot of eateries(both roadside as well as very good restaurants) and they are close proximity to the hotel(max 2-3kms). We stayed on 30th April 2023 and 1st May 2023 with my family. AC is very good. Only negative (i can't say is negative but should be there atleast for senior citizen) is that they don't have a stool(a small kind of chair) in the bathroom. Otherwise it is value for money hotel. Special mention about Mr.Kuttimani who is the manager of the hotel i guess. He is very soft to the tourist and very helpful. We had a very nice experience with him. Overall it was a value for money hotel. Ideal for family within the budget with good amenities.

Great service and exceptional rooms. We were just glad that we booked the right place for our stay. Exceeded our expecttions. Very clean and well-maintained, the people at reception are kind, polite and guided us on our tour in Madurai. Location is also perfect, close to restaurants, shops and was easy to commute to the touristy spots. Just gotta say thanks!!!!!!!!

Neat and clean, car parking available. The staff is friendly and helpful. I missed my shirt in the cupboard when I called them they packed it well and couriered me. Kutti Mani was in charge there at the time who is very genuine person.