Crimson Park - Shripriya Hotel-Nathdwara

Complaint Regarding Hotel Booking at Crimson Park Shripriya Hotel, Nathdwara||Respected Sir ,|| Good Morning||I am Sanjay Thareja, a Fellow Chartered Accountant (FCA) with extensive experience and multiple certifications in the fields of finance, taxation, and auditing. My qualifications include a Diploma in Information & System Audit (I.C.A.I), certifications in Forensic Accounting, Fraud Detection, and Concurrent Auditing, as well as expertise in GST compliance and advanced GST practices.||I am also a member of several esteemed committees, including the GST & MSME Committee and the District Level Public Grievance GST Committee, and have served in various capacities within the ICAI, including the Public Relations Committee of NIRC. My work has been recognized with awards such as the Service Excellence Award by HDFC Bank Ltd (North Zone) and the Super Achiever Award from Red Cross RIIT & SBS Group, Rohtak, Haryana. I am P.President of Income Tax Bar Association ||I am writing to formally bring to your attention an issue concerning my stay at Crimson Park Shripriya Hotel, Nathdwara, during my holy trip with my family on 30th November and 1st December 2024. I had booked and paid for two nights for the specified dates.||Due to an unforeseen emergency, I had to return home on the morning of 1st December, and I could not avail the services booked for that day, including breakfast and dinner. I requested a refund for the unused services from the reception, but my request was refused, citing the hotel's policy of non-refundable payments.||I respectfully request you to check such type of policy. While I understand that policies are necessary, exceptional situations like mine should be handled with flexibility to maintain goodwill. Refusing refunds in such cases not only reflects poorly on the hotel's reputation but also affects the image of the holy town of Nathdwara.||Unfortunately, the experience did not meet the expectations set by Hotel .||1. No Hot Water available in rooms ||2. No Drinking water was there ||3. No Buffet Dinner was there on 30th Nov||Details of my booking are as follows:||* Guest Name: Sanjay Thareja||* Booking Reference Number: 21308 Bill No||* Stay Dates: 30th November 2024 to 1st December 2024||I kindly request you to reconsider my case and issue instruction to Hotel to process a refund for the unused services as early as possible. ||Please contact me at 9215312001 or Sanjay_thareja@hotmail.com to discuss this matter further. I look forward to your response at the earliest convenience.||Thank you for your understanding, and I hope for a positive resolution to this matter.||Yours sincerely,||FCA Sanjay Thareja

Hi I travelled in this Hotel last week in Jan and it was a nightmare. I took 1 room with 3 Bed Room and 1 Extra Bed. It was very cold in Jan and when I asked hotel to send blower in room I was shocked that they don't provide blower. As we were having 4 people , 1 double bed 1 single bed & 1 Extra bed. Since they did not provide blower I asked them to send 2 extra quilts but again they provided only 1 extra quilt. I need to literally make hot talk to get second extra quilt. On second day in morning it was again a shocker that hot water was stopped in between cold water started. Again I asked how come this ? They did some thing technical and started hot water again. I met one more guest and same incident happened with them also. Then when I went to take breakfast quantity of eatables are very less and it finished quickly and I was waiting for replenishment but long wait , cutlet was not available , Jalebi was cold , when I asked why it is taking so long they told they get Jalebi from outside. It was seriously nightmare , they charge more than 6 k but service is pathetic. The best thing is the location of Hotel & their front view by which I was attracted to this hotel and made reservation. Very Poor experience overall.

By far the best stay experience during our 1 week tour of Gujarat & Rajasthan. Excellent rooms, food & service. Hats off to management to boldly wear it's adherence to Sanathana dharma on its sleeve by keeping Bhagavad Gita in the room.

We have visited this place two day back we felt very pleasant. Staff was very educated & professional. Food was excellent. Overall experience was so good. Room was so neat & clean. The holy book of THE GEETA was lying on the table this was so unique & felt peace. Location also good. Thank for given such hospitality.

Stayed in Room 102. Rooms was ok ok. House keeping very poor. TV is installed but Not recharged. So it's useless. Electric Cattle is very old and stinking. It's lid broken and fall down while pouring water. Not even a single paper napkins provided. Not even a single tea spoon provided. Interestingly only ONE set of toiletries were provided for two people. (One toothbrush, one toothpaste, one small soap). Bathroom diverter tap is leaking and not functioning properly. Front desk and supporting staff were very indifferent. Appears like they didn't like their job. They don't even bother to carry your luggage to the car at 15 feet steep below. If you ask/insist, they will pick up luggage from room and dump at reception. That's it. There were hardly any welcome activity or gesture, not even a smile. Horrible and insulting. Parking is on the roadside only. Though guarded but always risky.

Stay arrangements was amazing. Best in class. Very good in service of room boy and other staff members.|Have enjoyed a lot. Breakfast and dinner also too good.|Will definitely recommend our family members and relatives for there stay at Nathdwara.

Excellent Hospitality and Service! I had a wonderful stay at this hotel. The staff was incredibly welcoming, making me feel at home from the moment I arrived. Their attention to detail and prompt service were truly impressive. The rooms were clean, well-maintained, and equipped with all necessary amenities. The team went above and beyond to ensure a comfortable experience, always responding with a smile and readiness to help. I highly recommend this hotel to anyone looking for exceptional hospitality and top-notch service. Looking forward to my next visit!

recently stayed at Crimson Park and, unfortunately, my experience was quite disappointing. While the staff was friendly and courteous, the service was extremely slow. I had to make multiple calls to the reception desk to get even basic requests addressed, which was frustrating. The rooms were average and not worth the price charged. To make matters worse, the food was not at all good, which added to the overall dissatisfaction. Crimson Park needs significant improvement in service, food quality, and room standards.