Hotel Excellency (A Unit of Excellency Resorts Pvt. Ltd.)

I recently stayed at The Excellency, and it was a fantastic experience from start to finish. The staff were welcoming and attentive, making me feel at home right away. My room was spotless, beautifully designed, and equipped with all the amenities I could need, including a plush bed that made for an incredibly restful stay. The dining experience was another highlight. Breakfast offered a wide range of delicious options.I also appreciated the hotel's well-maintained facilities, which added to the overall relaxation. Situated conveniently close to Bhubaneswar Railway Station , The Excellency's location made exploring the area effortless. I highly recommend The Excellency for anyone seeking a comfortable and memorable experience and look forward to returning.

A lovely hotel very near Bubhaneshwar railway station. The rooms are very comfortable and very quiet despite being on a busy lane next to the station. The staff is very warm and welcoming. The food was good, fresh and tasty. I loved the large reception area where you could unwind and also the gym. The abundant lovely flowers at the entrance make it a welcoming experience.

The best part of this hotel is their staff.| Me and my daughter stayed 4 nights for her Odissi festival. From the GM Mr Ashish Mishra to the bell boy, everyone made us feel at home. They even gave complimentary chocolates and tasty plum cake on Christmas day. Everyone was so happy to see a school girl from outside their state come and perform Odissi dance. |We had all meals at the hotel. The chef dishes out amazing dishes, adjusting it as per our requirements. From Chinese to Continental to even basic Khicidi ...it was yumm. Decent breakfast spread.|Autos available right at doorstep. However Uber drops you at the beginning of the lane and doesnot come to doorstep. |It is right next door to the railway station.|Will definitely be back again.|Keep up the good work.

"A Symphony of Amenities, Drowned in a Sea of Indifference" The hotel, in its architectural grandeur and provision of amenities, certainly aspires to 5-star status. Crisp linens, thoughtfully arranged rooms, impeccably clean bathrooms, and a pervasive air of freshness - these elements undoubtedly contribute to a luxurious ambiance. The pool and gym, though perhaps not Olympian-sized, are certainly adequate for a discerning traveler. However, this symphony of amenities is tragically marred by a disconcerting lack of customer focus. Obtaining a simple plate or cutlery for in-room dining inexplicably necessitates ordering a full meal - a curious approach to hospitality, to say the least. And the reception staff, to put it mildly, appear to have a tenuous grasp on basic guest information. Despite confirming full payment upon arrival, I was subjected to repeated inquiries about my stay, culminating in an embarrassing incident at breakfast when my guest was nearly denied entry. The service extends to a delightful symphony of inconveniences. The gym, a testament to the hotel's commitment to "wellness," boasts an erratic music system, an apparent aversion to air conditioning, and a conspicuous absence of towels or even a nearby restroom. Furthermore, the hotel's strategic location, directly adjacent to the railway station, while perhaps convenient for some, presents a rather unsightly and chaotic entrance. The constant throng of auto-rickshaws vying for attention hardly exudes an aura of tranquility. Perhaps most perplexing is the apparent obsession with sales targets, which seems to overshadow the fundamental principles of customer service. If the shift managers were to prioritize guest satisfaction over revenue generation (like charging extra for late checkouts despite potential room availability), this hotel could truly ascend to its intended level of excellence. One can only imagine the sheer delight of the staff if a guest were to inquire about weighing their luggage. The sheer horror would likely be palpable. In conclusion, while the hotel boasts an impressive array of amenities, its service standards appear to be perpetually under construction. One can only hope that customer service will one day catch up to the grandeur of the hotel itself.

Located on narrow road near the railway station Bhubaneswar, in noisy , narrow and unhygienic locality. Stayed for 2 nights with group. Lot of small flies hovering over cut fruits,vegetables and deserts in the restaurant. Complained for 3 days but no action taken staff and restaurant manager. Not recommended for stay in Bhubaneswar.

Located just beside platform 1 of Bhubaneswar railway station. Great place for a family stay. It has a good restaurant in the lobby area and a bar and swimming pool. The staff is helpful. Room service is available here.

A very well maintained property. Service is very good. Food is good too. Very well mannered staff which takes the cake. A very pleasant stay overall. Thanks @Excellency.

Worst hotel ever Staying at this hotel during my visit to Bhubaneswar The food service is horrible minimum one hour of waiting time before the food arrives at table If asked for extra towel from house keeping they ask hundreds of questions Asked for extra bed for room which was provided after an hour even though we checked in two hours late. I thought the room had to be kept ready before the guests arrive accordingly All my payments were made much in advance and this is the kind of service provided by the hotel I will not recommend anyone to this place.