Hotel Imperial Inn

Such poor n pathetic conditions of rooms. MakeMyTrip charged me 5000 per day tarrif where as room doesn't worth 1500 tarrif. Room service, house keeping and hygiene is 3rd class grade. Both hotel n MakeMyTrip fooled me and fetched such huge money for such no class grade hotel n room. No towels, bedsheet changed. MakeMyTrip shamelessly defend their stand and did not refund money nor changed my rooms nor hotel. As I had paid full amount to MakeMyTrip during online booking, I was helpless and so I had to stay in such filthy rooms for 3 days. MakeMyTrip also fooled me by offering free breakfast during online booking but hotel didn't provide me free breakfast and asked for payment for the same. Location of hotel is next level. You can't dare to see outside window of rooms. Rooms are so closely packed and so small that u can't even enough space to keep laggage not to walk freely. Non working intercom. Only one drinking water for 2 days. No bed sheet changed for 2 days nor my room cleaned for 3 day.

ONLY LOCATION IS GOOD OTHERWISE It is a VERY BADLY MAINTAINED property which doesn't even qualify to be called a HOTEL. Rooms are smelly Batrooms are non functional Showers don't work properly Walls Paint is Peeling Staff is Rude And The GM doesn't even know abc of Hospitality industry norms practice. In fact he suggested me not to go ahead booking this place for my future events. ABSOLUTELY 3rd. GRADE PLACE TO STAY.

Nice place for all type functions like birthday, engagement, marriage reception etc (All weather place) Most important thing is that the Hotel staff is very professional and they cooked awesome food for our guest. As our function was in day shift, they decorated is very well. Hotel rooms were very clean and they maintained proper hygiene. Our guest were too happy to attend a function at such a lovely place. I'd recommend this place to my contacts for sure.

Housekeeping service is not that great. Some rooms are actually too small.

The hotel staff was excellent, providing top-notch service throughout my stay. Their professionalism and friendliness made my experience enjoyable. Highly impressed!

Yes..Hotel Imperial is the right choice to stay Neat and clean rooms The reception staff are very helpful It is close to the Temple and railway station Good experience

2/2 To reply to owner's response at my previous review, change of dates is quite frequent in these turbulent times. Also since I am being honest, I accept I got back my advance amount which is ideal expectation for a future booking. But to cut your lies short, you did not had another booking but increased your demand to whopping 1 lakh amount failing to comply with which we were left with no other option than to hassle away in finding another venue just 2 weeks before the function. Learn the true meaning of hospitality before using words like defamation. And every word mentioned above is nothing but truth and people need to know about it before landing in trouble with likes of your kind. 1/2 Management/Owner of this hotel is fraud and should be put behind bars for cheating public. We booked this hotel well in advance for a reception with an advance payment based on a finalized rate of food, stay and venue but later were threatened by hotel management to pay a lump some amount on package basis because the unlock happened. Worst of their kind.

This is a very beautiful hotel, the service here is also very good, the rooms are also very nice and clean