Grand Palace Residency Hotel Lodge

Terrible Experience - Avoid This Hotel My stay at this hotel was extremely disappointing. The staff were incredibly rude and unhelpful, making the entire experience unpleasant. The service was equally bad, with slow responses and a lack of basic hospitality. I would not recommend this hotel to anyone looking for a comfortable and enjoyable stay.

DON'T Poor Hotel Treatment The treatment I received was extremely subpar. I had made a room reservation by speaking directly with the owner over the phone. During our conversation, I inquired whether he required any payment in advance, to which he assured me that there was no immediate need for payment, and we would settle the charges upon my arrival, as the room had been reserved for me. Upon reaching the hotel at 2 o'clock in the night, the individual who had initially confirmed my booking answered the phone call but shockingly informed me that there was no room available, and abruptly terminated the call. Furthermore, the manner in which he handled the situation was marked by extreme rudeness and lack of professionalism. Adding to the unpleasant experience, I noticed a group of intoxicated individuals outside the hotel premises engaged in disruptive behavior, which included dancing and menacing behavior that posed a threat to the safety of everyone in the vicinity. In summary, the overall experience was characterized by a lack of professionalism and courtesy from the hotel staff, particularly the owner who had initially confirmed my reservation. Additionally, the presence of rowdy individuals outside the hotel only exacerbated the discomfort and insecurity of the situation.

DON'T BOOK! As a girl who visited here with an all-girls group for a late-night stay, my experience was absolutely terrible. We had made a booking, but to our utter disappointment, the lodge canceled it at the last moment without any valid explanation. This level of unprofessionalism is unacceptable. To make matters worse, when we arrived, the receptionist appeared to be intoxicated. This not only made us uncomfortable but also raised serious concerns about the lodge standards and safety. I strongly advise against staying or if you expect your reservation to be honored. It's disheartening to encounter such a lack of professionalism and decorum in a dining establishment. One star is honestly too generous for this experience.

I don't recommend this hotel. Room, bathroom, toilet and lobby were not clean. Bed sheets and pillow covers weren't changed. Nonstop noise and dust are in free flow. But drinking water, you have to buy. Online booking is costlier despite all sorts of offers compared to direct room rates at lodge without offers. Note: Better avoid hotels with iRoomz prefix. I simply checked online tariff and it showed Rs 2500 against actual hotel tariff of Rs 1200 though plenty of rooms were available as told by the receptionist. Little fair practice is expected from iRoomtz. You may see the comparative tariff pictures. Charging more than double the actual tariff is exploitation of travellers. Car parking space is limited and complicated. Not easy to park or remove car. Overall, hotel experience was quite disappointing. I appreciate the skill of the photographer who has made the hotel look nice in the photo gallery.

"Unbelievably disrespectful! My friends and I, who came from another state, had made a reservation, only to have it canceled by the owner at the eleventh hour. To make matters worse, they didn't even have the decency to respond to our repeated calls for an explanation or assistance. We found ourselves stranded on unfamiliar streets, feeling vulnerable and frustrated, all at the ungodly hour of 3 o'clock in the morning. My earnest advice to anyone considering this place: Spare yourself the aggravation and financial waste. Seek options elsewhere, because the complete lack of professionalism and courtesy at this establishment is nothing short of appalling."

Room is good for single person price to High Non AC 900 and AC 1400 for single person but close to Bus stand

Good room size clean bed but no clean wash room and lobby hotel is exact opposite to bus stop and side of bar so at night quite unsafe still good for stay. No WiFi service.

Room size is good and there is secure parking for guests' cars. But cleanliness is sorely lacking. We received unclean looking towels, bedsheets and pillow covers The bathroom does not even have an exhaust fan. In other words, this hotel can only be your last option.