Hotel Pine Grove

Booking date 03/02/2025 (MMTrip) This is one of the oldest hotels we have seen since grown up I along with family reached there after laung haul international trip, just needed some rest before heading to Shimla late at night When arrived the person at reception was shocked to see our booking and he got stunned, I don't know for what! I would like to give 0 stars for Service, we have carried our own luggages to our room as everybody was watching us and nobody turned up for assistance, and during checkout the same thing happened as nobody was at reception and one staff came and he didn't even bother to help carrying our luggages! he was just watching us and my old parents taking big suitcases (7am) The STAFF who did extra bedding was Extremely RUDE, honestly i have no words for him, he just throw the mattress and blankets and he told us that do it later and he never returned (10-11PM) so we did by ourself, he also refuses to give extra towels as we were three people and inside towels were only two, in the morning we met same staff came who came for extra bedding (looks like ahe is drunk) (7am) I would like to address the management to take necessary action on these kind of crap staff as they are ruining your busines reputation Definitely a hell because of staff behaviour, however rooms/location were good I want to give good review for rooms, BUT STAFF BEHAVIOUR ruined my expectations and Horrible Haunted experience, not suitable for family as staff rudeness will ruin your holidays and expectations!! Looks like staff there just a Showcase earning free salary doing nothing and Guests are helping themselves, A BIG SHAME ON THIS PROPERTY AND MANAGEMENT

Although located in the city but once you ascend to the hotel you find plenty of parking space. Rooms are old and below average. But excellent location for Marriage and Event Venues. Food is superb and staff is very co-operative. Beautiful view of hills and surprisingly large open space for outdoor events.

On 30 December we booked one room at Hotel Pine Grove, Solan for that we paid Rs 3193 in advance for 30 Dec to 31 Dec. On 30 th December before leaving towards this hotel which was at almost 6-hour distance from my home, we confirmed from them about late night check in. But when I reached at hotel with my wife at around 12.30 am, no one was there at reception. It was locked from inside. We called owner and at reception no one replied to our calls. It was midnight and I was alone with my wife in cold night.||From 2 am to 5 am we searched on all nearby places we didn't get any room. Because of this we spent 4000 more and for almost full night we patrolled in search of room. Later on, owner/manager of this property harassed us further by saying we never came to their hotel.||So, with full sincerity and responsibility I am sharing this review so that they won't do this again with any other family.

My family has organised 2 big parties here in the last 10 years and we have never been disappointed. They have good rooms, reception is quite helpful, food preparation is very good and the staff is well behaved as well. This place recently hosted a wedding reception for us and all the guests were quite happy with the arrangements. The parking is adequate as well (they have a decently sized parking area next to Maruti Suzuki showroom).

We had a small gathering of friends at this place after one of us got married. The place is good, with nice views of valley and pines around. The day we stayed there was a full moon night and the moon shown up from behind a hill. The rooms were neat and spacious, I had a small balcony as well attached to the room. Food was ok not great actually, there is lot of scope to improve on food.|Rest all great, staff were really nice and hardworking, they will fulfill all your requests with smile on their face. Kudos to the team.

Though this property is little old but the area is so peace full. And the staff is very cooperatives and helpful. I got a suit only for 2.5k and too was clean and well maintained. Food is little expensive here we had tandoori chicken that cost us around 500 INR. But the overall was very good.

My friends stayed here for a wedding! They had a terrible experience. The luggage was moved from the room without intimating the guests, which had personal and expensive belongings! That too couple of hours before the checkout time. This kind of hospitality is not expected from the hotel. I will not recommend this place to anyone!

An amazing budget hotel situated in Barog. The view is amazing. Perfect view - Do switch off the light in your room to see the view of the valley at night. Damn mesmerizing. Price - Rs1600 per room. Do check my youtube channel if you want to see the video.