Crowne Plaza Dubai Jumeirah by IHG

Hotel is super super clean!! Like literally so clean i cannot find anything to be upset with. I want to say special thanks to the sweetest girl Marina at reception. She is sooo kind so welcoming properly hired for a 5star hotel. And for the beautiful Phyu thank you for welcoming us on the 2nd stay. As for the housekeeping i want to thank Shuvo who has been such a kind human and very professional. He literally makes the bed in seconds and gives always always a very very good service

5 stars I was absolutely impressed with my stay! The rooms are extremely clean, and the food is truly delicious. The staff is incredibly friendly and helpful--you feel welcome from the moment you arrive. Whatever you need, they're there to assist. If you rent a car, they even park it for you. There's a beautiful mosque right across the street, and you can hear the call to prayer, which adds a special atmosphere. There are also many great restaurants nearby. Highly recommended!

The service at Hotel Samir was satisfactory overall, with friendly and attentive staff who made check-in and check-out smooth and efficient. The housekeeping team maintained the rooms well, ensuring cleanliness and comfort throughout the stay. However, there were occasional delays in room service and limited dining options, which slightly impacted the experience. Despite this, the staff's helpful attitude and willingness to assist with local information added a personal touch that enhanced the visit. With a few improvements, the service could be considered excellent.

This hotel offers a satisfactory experience. The cleanliness is consistently maintained, and the staff is excellent, ensuring our room was cleaned nightly and providing bottled water. The breakfast is commendable, with a wide variety of options. Both the pool and gym are well-maintained and enjoyable. While it may not be a luxurious hotel, we were engaged in numerous activities outside, so our time at the hotel was limited. The on-site restaurant serves great American cuisine and delightful drinks, which we thoroughly enjoyed.

Thank you mawan The waiter's attentiveness truly enhanced our dining experience. Their recommendations were insightful and helped us choose the perfect dishes. We were impressed by the prompt and courteous service throughout the meal. The waiter's friendly demeanor and professionalism created a welcoming atmosphere. It's clear that they are dedicated to providing exceptional service.

Thank you so much Sharif for being so kind and well with me and my family! Sharif is a cleaner but he makes your stay all the more enjoyable.. This hotel's been so well and I hope to come here again on another vacation as its services are so good and one of my favorites services here is the amazing club lounge with the work of an amazing Chef!!!

We enjoyed the seafood night at Ginger restaurant. The food was excellent- lobsters, prawns & crabs...delicious. Wanrie was a delight, the way we were received and looked after by her, and also by Mawan made our evening very pleasant and enjoyable. Great food and great service. Already planning the next visit with friends.

A few things to know about the hotel: 1. 3 restaurants here onsite. The Ginger is seemingly always open and doesn't serve the regular burger and fries stuff. The do offer buffets for lunch and dinner and the menu changes regularly. The breakfast buffet here hosts a large selection of goods. No matter where you are from, you will find something to eat here. The Dock opens around 3pm so I never ate there. The Pool restaurant is nice but hot and slow. I ordered Belgian fries once, and receiving them took a whole hour. They were lukewarm. I never returned. 2. The hotel holds towels for ransom here lol. It was an act of god to get new towels by day 3. We just wanted to swap our old ones for new ones. I thought that was a simple request but not to them. 3. The staff will call a legitimate taxi for you any time you want one. This was helpful to us. A lot of guys will claim to be a taxi but will charge you double the amount for the same ride. If it doesn't say taxi, don't do it. We took a total of 4 taxis. 2 were extremely rude. 1 was driving and texting and almost hit a car 3x. That was the last taxi I got in. 4. The hotel lobby is huge. Sometimes we waited there for the bus and it never felt crowded or made you feel as if you were in someone's way. 5. The hotel is located near a local Mosque. Prayer starts around 5am and it lasts about 15 minutes. You will hear it. You will hear all of it.