The Mansion Resort Hotel & Spa

This hotel is a little bit set back off the main road. It was clearly once quite grand and although not quite in its original glory is still a very nice hotel. This is not a 5-star North American style hotel. It looks like it was built by a local developer. It has a unique design with lots of gardens and ornaments, and many, many pools (big and small). The many paths lead you to different sections and it is set out in quite a large area. For me, this is a very nice change. We heard varying reports about the food. We only had breakfast once, which was fine, as we were out a lot on trips and ate out. The room was clean, bed was comfortable, pools all well maintained while we were there, and the staff were polite and helpful. There is an ATM located at the hotel. The room and hotel in general could do with a refresh, but I noticed quite a bit of work being done while I was here. Given the price point, this is a very nice place to stay. I would come back again if I were in Ubud.

A Grand and Luxurious Stay at, Bali Staying at The Mansion in Bali was a truly remarkable experience. From the moment we arrived, I was captivated by the sheer grandeur of the property--it felt like stepping into a magnificent kingdom surrounded by nature's beauty. The hotel's architecture, vast open spaces, and lush greenery created a perfect blend of luxury and serenity. One of the highlights of my stay was the incredible facilities. With six stunning swimming pools, each offering a unique experience, relaxation was taken to a whole new level. Whether it was a peaceful morning swim or a refreshing dip after a day of exploration, the pools were always well-maintained and inviting. One of the best and big hotel, there are so many spots for photos and video. The breakfast was exceptional, offering a wide variety of fresh and delicious options. The spread included everything from tropical fruits and fresh juices to gourmet international and local Balinese dishes. Every meal was a delight, with high-quality ingredients and impeccable presentation. It would be great if you provide indian and and pure veg food. The staff at The Mansion truly elevated the experience. Their professionalism, warmth, and attention to detail were outstanding. Whether it was at the front desk, the restaurants, or by the pool, every interaction was handled with care and efficiency, making me feel genuinely welcomed and valued as a guest. The location of the hotel was also a major plus. Nestled in a picturesque setting, it offered a peaceful retreat while still being conveniently close to Bali's famous attractions, beaches, and cultural sites. Overall, The Mansion is an exceptional choice for travelers seeking a luxurious yet tranquil escape in Bali. The stunning design, world-class amenities, and outstanding service make it a perfect place to unwind and indulge in a royal experience. I highly recommend it and would love to visit again!

I really enjoyed me stay at the Mansion. I was travelling solo to complete some online yoga study. I loved my room, the grounds were beautiful, one of the pools could need a little bit of love but the other 2 were lovely. Food was good and the staff were all so nice and helpful. I would definitely stay here again.

Nice hotel on the outskirts of Ubud. Great amenities with 6 pools and the gardens are fab. I was here a few years back and the place has become a little tired looking but still a great hotel. They offer a free shuttle for drop off and pickup in Ubud which is very handy. Breakfast is good with a great selection and they even made my room social for my birthday. I would recommend a stay here at the mansion

Actually a old but luxurious resort, BUT : Owner and senior staff are quite arrogant, they are constantly hiding and playing on their phones, just the interns were friendly and helpful. Breakfast needs also to be improved. Main pool / main garden of the resort is a Yoga retreat for big groups, strange atmosphere. Kids club is 50k/hour and needs renovation. Room was small and had many ants, they offered us a bigger room but without any windows. Overall the worst hotel during our 2 months travel in Bali.

AVOID AVOID AVOID !! I had the misfortune of being booked into this hovel of hotel. I was assured it was 4/5* however, in reality it would be lucky if it was classed as a 1* |I was served mouldy food (but the restaurant manager was adamant "it is residue off the pan" - 3 supervisors agreed it was mould and should never have left the kitchen!!)|I raised serious safety issues regarding one of the pools (metal spike sticking up from an uncovered light in the pool that could very easily be stood on by children and/or adults). Also the lifebelt was rotten. It was split all over it and was actually just sitting in between some plants so not even immediately visible should it be needed. The pool area itself was thick with years of rust, the loungers were just as bad yet the HOTEL MANAGER simply wrote that it "needs maintenance" . She couldn't have cared less if her life depended on it!!|On my first day there (out of 4) I had 3 room changes and management and staff were adamant each time it was an upgrade. One room was so basic that I'm surprised they actually charged people to stay in it. Very small room, bathroom consisted of a toilet, a stand for towels and a rusty shower that was hanging off the wall. NO SINK though cos that was in the bedroom near the door you enter from outside (they called this a super deluxe room And another 'super deluxe room' was full of bugs that were in the bed, bath, sink, towels and the room hadn't been cleaned in months as is very evident on the photos I took. There's also some sort of animal scurrying around at night but the staff will gaslight you into thinking you've dreamt it!!|Lighting around the resort was very poor and gets less and less the further away from reception you are. |Other guests were checking out because of similar issues and stating that they have been misled as it was nothing like the photos (which were taken at least 8 years ago but still use them today to advertise the hotel). |I could continue with valid reasons why NOT to use this hotel but it's your decision. There are many other hotels in Ubud and the surrounding areas so choose wisely as the management will tell you immediately that you will not be getting anything refunded

The hotel has certainly seen better times. The structure is very nice, the staff is amazing, but overall, it requires quite some updates and maintenance. Our villa with pool was probably nice when it was built but now it looks abandoned. Food is quite average, and you can eat better and cheaper in Ubud center. If it was not for the nice staff, I would not recommend it at all.

In February of this year, I visited the mansion to have dinner and check out the grounds as a potential venue for a yoga retreat. It was around dusk, and the property was shockingly dim. While walking along a poorly lit pathway toward the exit, I fell--not metaphorically--straight into a pond. Fully submerged, neck-deep in cold water, I felt stabbing pain in my arms and legs, completely disoriented and panicked. I shouted for help. No one came. The pond (which I later learned is called the Rock Pond, appropriately, as it's lined with large, painful rocks) is not fenced, not lit, and clearly not designed with safety in mind. I dragged myself out, soaked and bleeding, bag in tow. A handful of staff stood off to the side, observing but doing absolutely nothing. Thankfully, a kind guest came over to help--one of the only compassionate people I encountered at the resort. Eventually, one staff member asked if I wanted a towel. It took five minutes to arrive. I stood there, shivering, crying, bleeding from my legs. The helpful guest walked me to the front desk, where I asked to speak with a manager. The clerk looked at me as if I were mildly inconveniencing him by, you know, having fallen into a pond on their property. As if that weren't enough, the manager I finally spoke to on the phone not only blamed me for falling but then threatened to call the police if I left a negative review online. Yes--really. This was one of the most disturbing experiences I've ever had while traveling. If you value your health, safety, or just basic human decency, I would strongly recommend avoiding this resort. There are hundreds of places in Bali where you'll be treated with kindness and care. This is not one of them. Oh--and the food? Mediocre and overpriced. Don't let the ambiance fool you. It's not worth it.